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Need to know more about our delicious flapjacks? Leave us a n-oat and we will get back to you!

FAQ

Find the most frequently asked questions below.
  • Oat Bakes take the flavours and texture of our classic flapjacks and reimagine them as smaller, individually wrapped 60g bars, perfect for on-the-go snacking. They’re plant-based, palm-oil free, available in four flavours — and you can now look out for them in retail shops.

    Flapjacks are our original, larger bars, made in over 15 flavours. They’re ideal for enjoying anytime — whether you’re out and about, in the office, or sharing with friends. They’re available to buy online, and cafés can also order them wholesale as traybake formats.

  • Yes. Freeze them in their packaging or an airtight container, then defrost at room
    temperature when ready to enjoy.

  • Our products are not made in a gluten-free bakery and there is a risk of cross-contamination, therefore our
    flapjacks are not suitable for a gluten-free diet.

  • All our Oat Bakes are vegan and most of our Flapjack range are suitable for vegans.

    Please check the allergen information to check whether a flapjack is or is not suitable for vegans before purchasing.

  • We deliver nationwide with next-working-day delivery to keep your flapjacks fresh. Orders placed before 12pm (midday) Monday–Thursday will arrive the next working day.

    Orders placed before 12pm on Friday will be delivered on Saturday (where Saturday delivery is available).

    Orders placed after 12pm or at any time over the weekend will be dispatched on the next working day.

    We are currently unable to deliver outside of the UK mainland.

  • Please check the best-before date on the pack.

    Our bars have a generous shelf life of minimum one month and stay soft and chewy as long as they are kept sealed and stored correctly.

    After opening the packet we recommend eating within 48 hours for the best experience.

  • Yes! Made with wholegrain oats, they provide slow-release energy for workouts and are also great as a treat any time.

  • Yes! Our flapjacks make perfect gifts, and you can send them directly to friends or
    family when ordering online.

  • For delivery enquiries or if your flapjacks arrive damaged or incorrect, please contact us via the form above or direct to info@oatopia.co.uk

  • Yes! We supply our Oat Bakes and traybakes wholesale. Get in touch via wholesale@oatopia.co.uk

  • Yes over the age of 12 months, but carers should be aware there is risk of children choking on small nut pieces and our flapjacks contain sugar.